PCC Facts

A Postal Customer Council is organized at the local community level to

• Establish a means of regular communication between postal customers and local postal managers.


• Provide opportunities for the exchange of ideas and suggestions.


• Ensure that postal customers are aware of the latest in postal services and rates.


• Assist customers in improving their internal mail operations.


• Create a better understanding of the Postal Service through business meetings, mailer clinics, mailing seminars, tours of postal facilities and visits to other customers' plants.


• Provide information necessary for customers to make the most effective and efficient use of postal services and products.


• Provide an organized way for postal speakers to present postal programs to customers groups.