Northern Virginia Postal Customer Council Calendar Events RSS Feed

Voice of the Customer (V.O.C) General Membership Event on 18-Aug-10 5:00 PM

Wed, 18 Aug 2010 21:00:00 GMT

Voice of the Customer (V.O.C) General Membership Event
Start Date: 18-Aug-10 5:00 PM
End Time: 18-Aug-10 8:00 PM
Location: SoBe Bar & Bistro, Arlington, VA 22201
Event Details:

The NOVAPCC is proud to host a V.O.C General Membership/Networking event. What is V.O.C? It's "Voice of the Customer"! We want to hear from you. Tell us what educational seminars you want. What type of social/networking events interest you? Whether it's golf, bowling, evening social hour - we want your ideas. This is also a time to network with the executive board and other mailers.

This is the event you won't want to miss! We're here for you! Tell us what you're looking for from the NOVAPCC to make your business even better.

The SoBe Bar & Bistro is located in the courtyard right behind Mister Days. Enjoy an appetizer buffet and cash bar in a relaxed setting.

SoBe Bar & Bistro

3100 Clarendon Blvd.

Arlington, VA 22201

Executive Mail Center Management on 24-Aug-10 8:00 AM

Tue, 24 Aug 2010 12:00:00 GMT

Executive Mail Center Management
Start Date: 24-Aug-10 8:00 AM
End Time: 26-Aug-10 4:00 PM
Location: Merrifield P & DC Room 108, Merrifield, VA 22081
Event Details:

The EMCM program is a comprehensive training program that was designed for individuals who wish to develop Mail Center Management skills. The EMCM program provides training specifically designed for mailing industry professional. the program teaches skills needed to manage more effectively, improve mail center safety and security, boost productivity, and cut costs.

The USPS' National Center for Employee Development has partnered with mailing industry professional to deliver this program, which includes 8 knowledge, or content areas. At the completion of the training, there will be a comprehensive exam. Here are the knowledge areas that will be covered in the program:

1. People Management

2. Managing Mail Center Operations

3. Sales & Marketing

4. Mail Center Safety & Security

5. Planning & Managing Technology

6. Managing Mail Center Finances

7. Planning & Policy Making

8. Total Quality Management

Typically, the EMCM program is available through a 5 day residency course at the USPS NCED in Norman, OK for $1500 plus airfare. This year, the training is being sponsored by the NOVAPCC and is being offered to our members at a reduced rate.

Take advantage of this opportunity and become certified!

Merrifield P & DC Room 108

8409 Lee Highway

Merrifield, VA 22081

Business Mail 101 on 9-Sep-10 9:00 AM

Thu, 09 Sep 2010 13:00:00 GMT

Business Mail 101
Start Date: 9-Sep-10 9:00 AM
End Time: 9-Sep-10 12:00 PM
Location: Merrifield Post Office/Room 108, Merrifield, VA 22081
Event Details:

Business Mail 101 provides you with an overview of mailing permits, mail piece design, mail preparation and mailing requirements. At the end of the training, attendees are invitied to tour the Merrifield facility.

Merrifield Post Office/Room 108

8409 Lee Highway

Merrifield, VA 22081

National PCC Day on 15-Sep-10 7:30 AM

Wed, 15 Sep 2010 11:30:00 GMT

National PCC Day
Start Date: 15-Sep-10 7:30 AM
End Time: 15-Sep-10 3:00 PM
Location: Center for Innovative Technology, Herndon, VA 20170
Speaker: Timothy Haney

Event Details:

Join us for a rewarding nationwide celebration of the role of PCCs in helping businesses succeed

This is the Northern Virginia Postal Customer Council's premier event of the year and one of the biggest mailing industry events of the year nationwide. This year's theme is the role of technology in the NOVA PCC and we are excited to have the iconic Center for Innovative Technology hosting our event once again!

We will join PCCs across the nation with a keynote address by Postmaster General John Potter, broadcast live via satellite. On the broadcast you will hear from PCCs and businesses of all sizes on how they have benefited from participating in their local PCC.

Our on-site guest speaker is USPS Vice President of Capital Metro Area Operations, Timothy Haney. For those of you that were former members of the Washington Metropolitan Postal Customer Council (WMPCC), you may remember Haney as the Postal Cochair representing the Capital District. Haney has been a long time supporter of PCC. He understands the importance of customer relations and is very dedicated to the success of PCCs under his area of responsibility.

Mail service and providers and equipment vendors will be exhibiting at the event and will be available all day to answer questions about your mailing and shipping needs. Come and meet your suppliers or find new ones.

On-site breakfast and lunch are included and door prizes will be awarded throughout the day. A grand prize drawing valued at $500 will be open to all attendees - but you must be present to win.

Scheduled Workshops

Best Kept Secrets of the NCSC

Learn how the National Customer Support Center (NCSC) enables customers to better manage the quality of their mail lists. NCSC provides customers information on quality addressing, Move Update, change-of-address, Intelligent Mail Barcode and other postal products and services.

Business Customer Gateway

Hear how the Business Customer Gateway gives you a single, unified landing point to access the online business offerings from the Postal Service.

Exhibitors as of July 26:

- Click2Mail

- Brokers Worldwide

- SCLogic

- Freelance Technologies

- DYMO Endicia