The EMCM program is a comprehensive training program that was designed for individuals who wish to develop Mail Center Management skills. The EMCM program provides training specifically designed for mailing industry professional. the program teaches skills needed to manage more effectively, improve mail center safety and security, boost productivity, and cut costs.
The USPS' National Center for Employee Development has partnered with mailing industry professional to deliver this program, which includes 8 knowledge, or content areas. At the completion of the training, there will be a comprehensive exam. Here are the knowledge areas that will be covered in the program:
1. People Management
2. Managing Mail Center Operations
3. Sales & Marketing
4. Mail Center Safety & Security
5. Planning & Managing Technology
6. Managing Mail Center Finances
7. Planning & Policy Making
8. Total Quality Management
Typically, the EMCM program is available through a 5 day residency course at the USPS NCED in Norman, OK for $1500 plus airfare. This year, the training is being sponsored by the NOVAPCC and is being offered to our members at a reduced rate.
Take advantage of this opportunity and become certified!